Privacy Policy

Information We Collect

We collect the information you provide to us directly — primarily your email address (and your name, if you provide it) when you subscribe to our newsletter, request a free sample chapter, or contact us through our forms. When you purchase a guide, payment itself is handled by our external checkout provider, which collects card and payment details directly. We never store payment information ourselves. After a completed purchase, we receive limited order information (such as email and order reference) so we can deliver the guide and send an order confirmation.

If you contact us through our form or by email, we keep the content of your message together with your email address so that we can respond to your inquiry.

How We Use Your Information

We use the information we receive to deliver purchased digital products, send order confirmations, and provide customer support. Your email address may also be used for product updates, new guide announcements, and occasional marketing messages — but only if you have explicitly opted in. You can unsubscribe at any time.

We do not currently use third-party analytics or tracking tools on our website. If we add such tools in the future, we will update this policy and obtain your consent where required.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We share data only with the service providers that help us run our business — our e-commerce and checkout platform, our email delivery service, and our hosting provider. These providers are contractually obligated to protect your data and may only use it for the purposes we specify.

Cookies

Our website uses a small number of essential cookies to keep your cart, remember your language and theme preferences, and support basic site functionality. You can control cookies through your browser settings. For detailed information about the cookies we use, please see our Cookie Policy.

Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to access, correct, or delete your personal data. You may also request a portable copy of your data, restrict processing, or object to processing based on legitimate interests. To exercise any of these rights, contact us at info@aurixon.io.

You have the right to withdraw consent for marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly. We will process your request within 30 days.

Data Retention

We retain your email address and any subscription details for as long as you choose to remain subscribed. Purchase-related information is kept as long as required by accounting and tax law. If you request deletion, we will remove your data from our active systems within 30 days, though some data may persist in backups for up to 90 days.

Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at info@aurixon.io or through our contact form.